27.1 Every effort has been made to ensure accuracy of the Company’s brochure and/or of the Official Website content but certain changes and revisions may take place after the printing of the Company’s brochure and/or the publishing of the Official Website. Since the Booking Terms & Conditions applicable to the single Cruise or Holiday Package [...]
26.1 The present contract is governed by Dubai International Financial Centre (DIFC) law. Should any dispute arise on the interpretation or application of the present contract, it will be deferred to the Court of DIFC to be considered has having exclusive jurisdiction on every dispute
25.1 It is hereby expressly agreed that no servant or agent of the Company and/or the Carrier, including the Master and crew of the cruise vessel concerned including independent subcontractors and their employees as well as the underwriters of these parties shall in any circumstance whatsoever be under any liability whatsoever beyond these Booking Terms [...]
24.1 MSC Cruises respects the needs and desires of all Guests, and we have considered carefully the subject of those who smoke and those who do not. In compliance with global standards, smoking is freely permitted in dedicated areas throughout the ship and equipped with a special air extraction system. 24.2 In principle, smoking is [...]
23.1 No variation of these terms shall be effective unless in writing and signed by the Company.
22.1 The Company requires personal information including but without limitation to name, address, gender, citizenship and dietary requirements which may disclose a Passenger’s religious beliefs, any health, medical disability and any other special needs to process the Passenger’s booking effectively. The Company may pass this information on to other relevant individuals such as travel agents, [...]
21.1 Consumer Rights as per https://consumerrights.ae/en/Pages/consumer-rights.aspx 21.2 Consumer Responsibilities as per https://consumerrights.ae/en/Pages/consumer-awareness-section.aspx
20.1 Any Passenger with a complaint whilst on a Cruise must bring it to the attention of the Cruise staff onboard as soon as possible. If the Cruise staff is unable to resolve the problem, any complaint should be notified in writing to the Company within 15 days of the termination of the Cruise. Failure [...]
19.1 The Passenger will be informed on the identity of the carrying airline or the aircraft type to use to execute the Holiday Package as soon as the Company becomes aware of such identification details. All flights will be operated on scheduled or chartered services of recognized air Carriers. In those circumstances the air ticket [...]
18.1 The Passenger has a duty to follow the instructions and orders of the master and Officers while onboard. The Passenger hereby accepts and agrees that the master and officers are entitled and have authority to inspect any person on board, any cabin, baggage and belonging for safety, security or other lawful reasons. 18.2 The [...]
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