Luggage

Lost luggage or personal effects

MSC Cruises, its employees and agents accept no responsibility for loss, damage or theft of guests’ luggage or personal effects. MSC Cruises’ responsibility with respect to lost, damaged, or undelivered luggage is explained in the Passenger Contract. In the event of loss or damage to luggage or personal effects, a representative of MSC Cruises should [...]

By |2021-05-29T13:14:16+04:00May 29th, 2021||Comments Off on Lost luggage or personal effects

Managing luggage during boarding and disembarking

Prior to reaching the cruise terminal, guests are advised to label their luggage using the tags received with the cruise ticket, and hand it to MSC staff at the terminal. Luggage will be delivered directly to your cabin shortly after embarkation. Two days before the end of each cruise, guests receive directly in their cabins [...]

By |2021-05-29T13:13:36+04:00May 29th, 2021||Comments Off on Managing luggage during boarding and disembarking

Air transport and lost luggage

If you are travelling to your departure port by air, please check the size and weight limitations on your luggage at the time of booking. Airlines reserve the right to charge a supplement for excess luggage. MSC Cruises accepts no responsibility for issues arising during airport departure or arrival. In the unfortunate event of a luggage [...]

By |2021-05-29T13:12:52+04:00May 29th, 2021||Comments Off on Air transport and lost luggage

Prams and wheelchairs

Prams and wheelchairs are always allowed on board, but must be declared at the time of booking confirmation. Wheelchairs are available on all ships in the MSC Cruises fleet, for use during embarking and disembarking or in the event of an emergency and can be borrowed on board.

By |2021-05-29T13:12:13+04:00May 29th, 2021||Comments Off on Prams and wheelchairs

Items you can leave at home

Pool towels or hairdryers (you’ll find these in your cabin); sun cream or beauty products (all available from the onboard shops).

By |2021-05-29T13:11:38+04:00May 29th, 2021||Comments Off on Items you can leave at home

Items forbidden on board

Port Security has the duty to search Guests and luggage to confiscate any article internationally known as dangerous for the safety and security of Guests, Crew and ship. Such items will be confiscated and not returned. Alcohol, firearms, sharp objects such as blades and scissors, flammable and explosive material, items with heating elements or open [...]

By |2021-05-29T13:11:04+04:00May 29th, 2021||Comments Off on Items forbidden on board

Items to keep in hand luggage

Travel documents and passport, money, jewellery and other precious items, electronic devices, medicines, nappies, and any other items you may need at short notice. NB: Objects that are considered to be fragile, personal and/or valuable must be carried as hand luggage only since MSC Cruises cannot accept liability for their damage or loss. Make sure [...]

By |2021-05-29T13:10:24+04:00May 29th, 2021||Comments Off on Items to keep in hand luggage

Luggage limit per person

Each guest is limited to checking in: two suitcases per person* (not exceeding 90x75x43 cm in size and 23 kg in weight per bag) two pieces of hand luggage per person* (not exceeding 56x45x25 cm in size and 23 kg in weight per bag). The maximum amount of luggage in each cabin must not exceed [...]

By |2021-05-29T13:09:41+04:00May 29th, 2021||Comments Off on Luggage limit per person
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