In addition to the already rigorous attention to hygiene on board our ships, MSC Cruises is taking additional steps to protect our guests and crew, to ensure that you are able to plan your next holiday with us and to travel with confidence before, during and after your cruise: please read all the guidelines highlighted [...]
You can choose your next cruise date when you are ready. The Future Cruise Credit can be applied to any sailing departing on or before December 31, 2021. The Future Cruise Credit is non-transferable, non-refundable.
If the future booking is of higher value than the original one, you will have to pay the difference. If the future booking is of less value than the original one, you will have the opportunity to add-on packages to your future cruise (beverage packages, excursions, etc…) and leverage the voucher value for such usage [...]
The full value of the Future Cruise Credit will apply to the future booking. MSC will not provide several vouchers related to 1 single original booking.
For redeeming the voucher, you have 2 options: - If you booked directly with MSC through our Contact Centre or through our consumer website, please call us at xxx. - If you booked through a travel agency, please get in touch directly with your travel agent. Be ready to provide your initial booking number as well as the [...]
No, the Future Cruise credit can be redeemed only once. If the new booking is cheaper than the original one, you will have the opportunity to add-on prepaid packages (beverage packages, excursions, onboard credit, etc…) and leverage the voucher value for such usage.
No. The Future Cruise Credit voucher is related to each specific booking which original sailing has been cancelled by MSC Cruises. It cannot be transferred. For vouchers related to groups, a voucher will be issued and sent to the travel agency.
No, the voucher’s validity is non-extendable. IIt must be redeemed until the date stated in your voucher and it will enable you to reschedule the future cruise, for any departure, destination and ship as per its Terms and Conditions.
For all bookings related to cancelled cruises, MSC Cruises will issue a voucher with a value equal to the amount already paid to MSC Cruises, net of refunds, and will include the on board credit granted as a compensation for the cancelled cruise. For bookings confirmed but not yet paid, MSC Cruises will issue a [...]
You will receive the Future Cruise Credit voucher for each booking which sailing has been cancelled by MSC Cruises. This voucher can be redeemed until the date stated in your voucher and it will enable you to reschedule the future cruise, for any departure, destination and ship as per its Terms and Conditions. This voucher [...]
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