Internet Access

Why does my internet connection cut off after [xx] minutes?

When a user is logged on, updates and apps running in the background can increase traffic even when he/she is not actively using the internet. In order to reduce congestion and speed up internet access for active users, the system will automatically disconnect each user after XX minutes. To avoid being disconnected, you can return [...]

By |2021-06-14T14:10:00+04:00May 30th, 2021||Comments Off on Why does my internet connection cut off after [xx] minutes?

Why is satellite internet access more expensive than a normal connection on land?

Providing internet access on board via the ship’s satellite connectivity involves significant investment in cutting-edge technology. The fees charged to those using the Satellite Internet Access service help cover the considerable costs of providing the service

By |2021-05-30T09:06:49+04:00May 30th, 2021||Comments Off on Why is satellite internet access more expensive than a normal connection on land?

Can I upgrade my cabin after booking?

Yes, it is possible to upgrade your accommodation after booking. To upgrade, you will be charged the difference in cost at the time of the change between the original cabin price and the new cabin price. There will also be a SAR 1000 change fee applied to the booking.

By |2021-07-07T07:04:07+04:00May 30th, 2021||Comments Off on Can I upgrade my cabin after booking?

How much does each satellite internet access package cost?

Packages are available either per day or for the duration of your cruise. The “per cruise” rate is based on the length of the cruise.  To see prices for a specific cruise, go to the “Wifi” section of the website or consult the ship's network while on board.

By |2021-05-30T09:05:43+04:00May 30th, 2021||Comments Off on How much does each satellite internet access package cost?

Browse and Stream Cruise Package

The "Browse & Stream Cruise Package" keeps you connected with friends and family all cruise long. Text on messenger services, browse the web and send emails using your devices. Unlimited data 24 hour access Browse the web Send and receive emails and images Chat on messenger apps (e.g. WhatsApp) Video chat Stream music and videos [...]

By |2021-06-14T13:31:38+04:00May 30th, 2021||Comments Off on Browse and Stream Cruise Package

Browse Cruise Package

The "Browse Internet Cruise Package" keeps you connected with friends and family all cruise long. Text on messenger services, browse the web and send emails using your devices. Unlimited data 24 hour access Browse the web Send and receive emails and images Chat on messenger apps (e.g. WhatsApp) Please note that with this package it [...]

By |2021-06-14T14:08:28+04:00May 30th, 2021||Comments Off on Browse Cruise Package

Where is satellite internet access available on board?

Satellite Internet Access is available in all public areas of the ship and in most cabins, including all MSC Yacht Club suites. All you need is one of our Satellite Internet Access packages and a mobile internet device (smartphone, tablet, laptop, etc.).

By |2021-05-30T09:03:19+04:00May 30th, 2021||Comments Off on Where is satellite internet access available on board?
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