Health & Safety

Are there any restrictions to visit some ports? Guests will be able to go ashore independently according to local requirements which are continually monitored and subject to change. Guests who are travelling with unvaccinated children are also able to go ashore independently. For the best ashore experience, we recommend all guests explore destinations with the [...]

Are all areas and services available as usual? Yes, all the cruise facilities and services (buffet, restaurants, bars, pools, entertainment, kids clubs, Spa*, casino…) are available and fully operational. On board our ships you'll enjoy a unique holiday experience with total peace of mind. Onboard services are subject to changes based on local regulations or [...]

Which measures are required on board? Guests will be reminded of social distancing guidelines at the time of booking and during their cruise through signage, public announcements, in-cabin TV and staff engagement. The wearing of face masks is highly recommended. In certain circumstances this recommendation might be due to a mandatory requirement in accordance with [...]

What happens if there is a suspected case of COVID-19 on board? The preventative health and safety steps in the protocol are designed to mitigate the risk of COVID-19 transmission on board. In the event that someone should fall sick, we have a fully equipped onboard 24/7 Medical Centre with highly qualified medical staff who [...]

What will happen if embarkation is denied to a guest for health reasons? If a guest presents symptoms of illness such as temperature higher than 37.5°C / 99.5°F or there are concerns with their health questionnaire, they will undertake a secondary screening, including in-depth interview, a second temperature measurement, a medical examination and, if necessary, [...]

Are there any travel restrictions or travel requirements for the current cruise programme? Due to the Covid-19 pandemic, there might be international travel restrictions depending on your cruise destination and your country of residence. In addition, travel requirements might be different according to your cruise destination. Please select your destination below: Mediterranean Northern Europe Dubai, [...]