Is there wi-fi in the cabin?
Wi-Fi is available on board all of our ships (at a fee).
What are the payment methods on board?
All on board purchases are made with the personal cruise card, eliminating the need to carry cash or credit cards. Cash deposits can be made or a credit card can be registered to the cruise card at any time during a cruise. For more information on onboard payment methods click here.
What will the temperature be like on board?
MSC ensures that the temperature inside our ships is pleasantly regulated taking into account the weather conditions. The temperature in your cabin can be easily regulated using the thermostat.
Why do the cabins have different prices?
The price of the cabins depends on the different experiences (Bella, Fantastica, Aurea and Yacht Club) which include various services.
What facilities are available for families with small children?
All ships feature a Mini Club for children from 3 to 6 year old; Juniors Club from 7 to 11; Young Club from 12 to 14; and Teens Club from 15 to 17. Additionally, babies from 6 months to 3 years old can play at the Mini Club with their parents and follow the MSC Babytime [...]
What is a daily programme?
It is a detailed programme which is delivered to the cabin every evening for the following day. It includes important information about life on board, nautical peculiarities, timings of activities, dining, facilities, phone directory and more. It also contains full information on the activities and entertainment presented by the entertainment staff. Guests will also receive [...]
Can I get in-cabin breakfast?
Yes, in-cabin breakfast is served every morning (except on disembarkation day) from 7am to 10am. It is included in the Fantastica, Aurea and Yacht Club experiences, while it carries a fee of €/$3.50 for Bella. A doorknob menu is available in the cabin. To order breakfast select the items required and leave the menu hanging [...]
Electrical appliances & voltage on board
Electricity on board all ships is supplied at a voltage of 110/220 V in the cabin. Guests may request electrical outlet adapters from the Information Office. The only electrical appliances permitted in cabins are: electric shavers and hairdryers, battery chargers and computers. Please note that heat-generating devices (like electric kettles, bottle warmers for babies, electric blankets etc.) are not allowed [...]
Is there an on board laundry service?
Yes, there is an on board laundry service, available for a fee. A price list is provided in the cabin, or by calling 99 from the telephone in your cabin.
Is cabin service available?
Yes, cabin service is available 24/24h, by calling 99 from the telephone in your cabin (Reception-Guest Service).
