Once I decide when to schedule my next cruise, how should I proceed to activate the voucher and book a new cruise?

For redeeming the voucher, you have 2 options:
– If you booked directly with MSC through our Contact Centre or through our consumer website, please call us at xxx.
– If you booked through a travel agency, please get in touch directly with your travel agent. Be ready to provide your initial booking number as well as the new cruise date you’ve chosen.

Please consider that MSC Cruises is currently facing a high demand of requests. This might cause a delay in our standard services. We apologize for any inconvenience it may cause and thank you for your patience.