Health & Safety2024-02-27T17:42:49+04:00

BOOK AND CRUISE WITH CONFIDENCE

Putting the safety of our guests and crew first with MSC’s leading protocol.

MSC Cruises health and safety measures are subject to change and will adapt according to the evolution of the pandemic.

We offer you a safe and stress-free holiday for you and your loved ones thanks to our MSC Cruises Health & Safety Protocol.

On board our ships you’ll enjoy endless entertainment options and can relax on our pool decks and in our restaurants with total peace of mind. Also Ashore, we’re ready to take you to some of the best destinations around the world whether on one of our organized excursions with qualified local tour guides, or on your own.

TRAVEL REQUIREMENTS BY COUNTRY OF RESIDENCE
AND CRUISE DESTINATION

Please select the destination below

The health and safety protocol and travel requirements are subject to change and will adapt according to the evolution of the pandemic and local changes. Information will be updated on a regular basis when available.

Mediterranean
Northern Europe
Caribbean
Antilles
Dubai and Abu Dhabi
South America
MSC GRAND VOYAGES & MSC WORLD CRUISE
South Africa

BLUE RIBBON COVID EXPERT GROUP

The MSC Cruises Health & Safety Protocol has been developed together with the Blue Ribbon Covid Expert Group,
comprised by highly qualified and internationally respected experts in the fields of health and safety

FAQ

We prepared a list of Frequent Asked Questions (FAQ) to quickly get answers to you for the most common questions

TRAVEL REQUIREMENTS2023-07-20T10:31:00+04:00

Are there any travel restrictions or travel requirements for the current cruise programme?

Due to the Covid-19 pandemic, there might be international travel restrictions depending on your cruise destination and your country of residence.
In addition, travel requirements might be different according to your cruise destination. Please select your destination below:

Mediterranean
Northern Europe
Dubai, Abu Dhabi & Qatar
Caribbean
Antilles
South America
South Africa
MSC Grand Voyages & MSC World Cruise

EXCURSIONS2023-02-21T14:24:59+04:00

Are there any restrictions to visit some ports?

Guests will be able to go ashore independently according to local requirements which are continually monitored and subject to change. Guests who are travelling with unvaccinated children are also able to go ashore independently. For the best ashore experience, we recommend all guests explore destinations with the comfort, convenience, and safety of an MSC Cruises Shore Excursion, bookable pre-cruise and on board.

THE ONBOARD EXPERIENCE2023-02-16T16:03:12+04:00

Are all areas and services available as usual?

Yes, all the cruise facilities and services (buffet, restaurants, bars, pools, entertainment, kids clubs, Spa*, casino…) are available and fully operational. On board our ships you’ll enjoy a unique holiday experience with total peace of mind.

Onboard services are subject to changes based on local regulations or other restrictions. The wearing of face masks is highly recommended. In certain circumstances this recommendation might be due to a mandatory requirement in accordance with applicable health authorities regulations of a country or port of call visited.

*Thermal Area experiences are by appointment only.

MEASURES REQUIRED ON BOARD2023-02-16T16:02:07+04:00

Which measures are required on board?

Guests will be reminded of social distancing guidelines at the time of booking and during their cruise through signage, public announcements, in-cabin TV and staff engagement.

The wearing of face masks is highly recommended. In certain circumstances this recommendation might be due to a mandatory requirement in accordance with applicable health authorities regulations of a country or port of call visited. When ashore, guests must also follow any local regulations regarding face mask usage. These protocols are subject to change.

ONBOARD MEDICAL SERVICES2023-02-16T16:01:07+04:00

What happens if there is a suspected case of COVID-19 on board?

The preventative health and safety steps in the protocol are designed to mitigate the risk of COVID-19 transmission on board. In the event that someone should fall sick, we have a fully equipped onboard 24/7 Medical Centre with highly qualified medical staff who are fully trained for COVID-19 treatment and who are supported by a 24/7 ashore medical team.

In case of flu-like symptoms, guests should notify immediately the Medical Centre and free treatment will be provided. If the onboard medical team determines a suspected COVID-19 case, a comprehensive isolation procedure and response plan will be activated in close cooperation with the health authorities.

As part of our comprehensive and enhanced heath and safety protocol, we have a contingency response plan in place with all the relevant authorities in the ports where the ships will call.

EMBARKATION / DISEMBARKATION2023-02-16T15:59:39+04:00

What will happen if embarkation is denied to a guest for health reasons?

If a guest presents symptoms of illness such as temperature higher than 37.5°C / 99.5°F or there are concerns with their health questionnaire, they will undertake a secondary screening, including in-depth interview, a second temperature measurement, a medical examination and, if necessary, a laboratory examination.

If a guest is then not considered fit to travel, they will be assisted in their next steps of a return home or will be potentially being treated in a local medical facility to ensure maximum support and care. All guests who have purchased COVID-19 insurance will be fully protected.

How will the check-in take place?

Before the cruise, the collection of contact details for each guest is mandatory in case of important updates. Proceeding to the web check-in allow guests to receive cruise tickets, travel documentation and mandatory health questionnaires. On the embarkation day, guests should arrive at the time indicated on the cruise ticket to facilitate responsible social distancing with the required documentation.  A newly designed processes for embarkation has been implemented to manage the guest flow, to limit lines and contacts. Before the cruise, MSC Cruises invites all guests to download for free the MSC for Me app to start booking additional services, to secure space and to ensure a seamless onboard experience.

We offer you a safe and stress-free holiday for you and your loved ones
thanks to our MSC Cruises Health & Safety Protocol.

On board our ships you’ll enjoy of our endless entertainment options and relax on our pools and restaurants with total peace of mind. Also ashore, we’re ready to take you to some of the best destinations around the world whether on with one of our organized excursions with qualified local tour guides, or on your own.

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